Shipping and Return Information

Do you ship internationally?
We ship international orders through 2 options.  1. DHL is usually $45-$85. The estimated delivery time is within a week of processing and includes a track...
Fri, 18 Nov, 2022 at 12:21 PM
What is your shipping & return policy?
Axon Optics offers free shipping and free returns for customers located in the United States. Glasses Returns: Return your glasses within 30 days fo...
Fri, 18 Nov, 2022 at 10:46 AM
What is the cost of shipping?
Domestic Shipping:  We offer free USPS First Class to anywhere in the United States.  Expedited shipping is available at checkout for an additional cost. ...
Tue, 17 May, 2022 at 10:13 AM
How do I exchange my order?
You are welcome to exchange your frames within 30 days in new condition. In certain situations, it may be easier and more economical to return your old ...
Fri, 18 Nov, 2022 at 10:50 AM
Is a signature required when the product ships to me?
No, a signature is not required when your product ships.  
Fri, 5 Oct, 2018 at 2:24 PM
Can I get a status update for my order?
If you would like a status update for your order, you are welcome to email [email protected] to request a status update. Please include the Axon order ...
Wed, 1 Jun, 2022 at 12:52 PM
When should I expect to receive my order?
If you have not already received an automated email with a tracking number, it is most likely still processing at the lab. In some cases, shipping and tra...
Wed, 1 Jun, 2022 at 12:53 PM
How long does shipping take?
If you have not already received an automated email with a tracking number, it is most likely still processing at the lab. In some cases, shipping and tra...
Wed, 1 Jun, 2022 at 12:53 PM
When will my expedited order ship?
We offer both USPS Priority and USPS Priority Express. These are both insured by the US Postal service to arrive within a guaranteed amount of time.  M...
Wed, 1 Jun, 2022 at 12:54 PM
Can Optical Shops send my frame direct to Axon?
Optical shops are welcome to send your purchased glasses directly to our lab to add Axon lenses.  Please ship your frames r to:  Axon Optics c/o Ey...
Wed, 1 Jun, 2022 at 12:55 PM