Support

Ordering Information 18

• Cover Rx Frame - Fits Over Your Prescription Glasses
• How does your 60 day return policy work?
• Can you add Axon Optics lenses to my current glasses?
• Do I need a prescription to get your glasses?
• Where can I try on these glasses? Where can I buy them?

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Payment Options 5

• Is your product covered by insurance?
• Financing Options
• Do you accept HSA or FSA payments?
• Can I pay with American Express?
• Are all prices in USD ?

Eye Care Providers 3

• Who should I contact if I am a physician or retailer interested in selling or prescribing Axon Optics?
• Do you have a wholesale program?
• Can I buy the uncut plano lenses only?

SpectraShield Technology 15

• Why Axon Optics?
• Are Axon Optics SpectraShield sunglasses really better than regular sunglasses or polarized sunglasses?
• How is Axon Optics different from competitors?
• How is Axon Optics SpectraShield different than regular, generic FL-41?
• Do other companies sell Axon Optics SpectraShield?

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Choosing your Migraine Glasses 26

• Can you tell me which glasses fit over regular glasses?
• Which frame is a wrap and offers full protection?
• How do I choose eyewear sizes online?
• Do you have glasses for kids also?
• What does “transitions” mean?

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Wearing Axon Optics Eyewear 11

• Will it take time to get used to my Axon Eyewear?
• Will these lenses help me with my medical condition?
• My lenses look different than I thought they would. Are they defective?
• Do Axon lenses require special cleaning?
• Can I get my frames adjusted for a better fit?

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Shipping and Return Information 11

• Do you ship internationally?
• What is your shipping & return policy?
• What is the cost of shipping?
• How do I exchange my order?
• Is a signature required when the product ships to me?

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Contact Lenses 12

• Should I try Axon Eyeglasses before Axon Contact Lenses?
• Do I need a prescription to order your contact lenses if I don’t need vision correction?
• How long will it take to get my contact lenses?
• Should I choose the light eye or dark eye contact lens?
• How should I clean my Axon contact lenses?

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Custom Orders & Prescription Orders 12

• I want to send in my frames, how do I select a frame?
• How do I measure my PD?
• Can I order polarization?
• Can I buy progressive or no line bifocal lenses with SpectraShield?
• When uploading a prescription, can I just take a picture of it?

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Contact Us 6

• Can I talk to a person? What is the support phone number?
• Where can I try on your frames?
• Can Axon send my eye care provider product information?
• Can you help me login to my account?
• Can eye care providers order Axon Optics products?

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Symptoms & Conditions 13

• Can barometric pressure change trigger migraine?
• Can Axon Optics lenses help relieve symptoms of photophobia and other medical conditions?
• Does Axon Eyewear help with flickering light, motion, or ceiling fans?
• Will Axon Eyewear relieve eyestrain at the computer?
• Which lenses are for night driving?

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Coupons 6

• How do I get my first order discount coupon?
• My coupon has expired. Can I get another one?
• I did not receive a discount coupon when I subscribed to the newsletter.
• What discounts or coupons are available?
• How do I enter coupon/discount code

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Veteran's Administration & Military 4

• Do you work with the VA?
• How do I get this benefit through the VA?
• Do you offer any military discount?
• Do you offer a military discount?

Miscellaneous 8

• Am I logged in?
• I cannot login to my account.
• How can I apply for the Migraine Story Scholarship?
• When is the deadline for the migraine scholarship?
• Where can I buy another removable inner gasket?

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