Shipping and Return Information

How do I return my order?
Thank you for trying Axon Optics.  You are welcome to return your frames within 30 days of receipt and in new condition for a full purchase price refund....
Wed, 31 Oct, 2018 at 4:43 PM
Do you ship internationally?
We ship international orders exclusively via DHL and is usually $45-$85. Estimated delivery time is within a week of processing and includes a tracking numb...
Tue, 11 Sep, 2018 at 6:41 PM
What is your return policy?
Glasses in new condition may be returned within 30 days of receipt for a full refund, minus shipping costs. Customized products such as prescription glasses...
Mon, 10 Sep, 2018 at 3:37 PM
What is the cost of shipping?
Domestic Shipping: Shipping is a flat $5 to anywhere in the United States.  Expedited shipping is available at checkout for an additional cost. Internat...
Tue, 11 Sep, 2018 at 6:42 PM
How do I exchange my frames?
Thank you for trying Axon Optics. You are welcome to exchange your frames within 30 days of receipt and in new condition.  Custom and clearance items are ex...
Wed, 31 Oct, 2018 at 4:42 PM
Is a signature required when the product ships to me?
No, a signature is not required when your product ships.  
Fri, 5 Oct, 2018 at 2:24 PM
Is a signature required when I return my purchase?
No, a signature is not required.
Fri, 5 Oct, 2018 at 2:24 PM
Can I get a status update for my order?
If you would like a status update for your order, you are welcome to email Support@AxonOptics.com to request a status update. Simply email the order number ...
Wed, 5 Dec, 2018 at 9:23 AM
When should I expect to receive my order?
Most non prescription orders ship within 48 hours. USPS delivery time can range from 3 to 7 days. You should receive tracking by email to check the status o...
Wed, 31 Oct, 2018 at 3:39 PM
Do the transition lenses still come with the same return policy?
Yes, non prescription transitions also have the 30 day return policy.
Wed, 10 Oct, 2018 at 9:05 AM