Thank you for trying Axon Optics. You are welcome to return your frames within 30 days of receipt and in new condition for a full purchase price refund. Ship frames and this attached return form from our FAQ page (http://www.axonoptics.com/Axon-Optics-Return-Form-2018-19.pdf) to the following address:
Axon Optics Return Service
172 E. 500 S.
Bountiful, UT 84010
Use a tracking number and do not require a signature. You will receive an email notification when the return is processed.
Refunds are not available for send-in-your-frame, prescription, custom, or contact lens orders. Please note that although we can’t offer refunds on Send-In-Your-Frame orders, prescription lenses, or contact lenses, as they are custom orders, we do offer a redo at 50% of the original cost within 90 days of purchase.
Please allow 7-10 business days for the funds to appear in your account after the package is received by Axon Optics.